Announcement on the dismissal of agent JANE

Dear wegobuy users,
Recently we noticed that there have been posts complaining about agent Jane’s poor service. We attached great importance to each of the orders and talk to Jane for several times, and we are trying our best to solve your problems. But as you can see, there’s no obvious improve about her service. So we made our decision today: Jane is fired. She will not receive any new orders from now on, and her after-sale tasks will be done by our other qualify agents. Please kindly know.

We apology for any inconvenience has caused to you. We hope that in the future, you can continue to supervise our services, and we will continue to work hard to do better. Please be aware that Wegobuy will always trying our best to give you a pleasant shopping journey!

If there are any problems you came across during shopping, please feel free to leave a message here, tell us your order number and your issues will be handled by our account manager as soon as we could. Thanks for your support and understanding. We wish you a happy life!

Wegobuy Team

2020.7.28

very good and informative