_小小小小编儿 发表于 2019-8-26 14:32:47

Estimated weight and actual weight

It's the time for Wegobuy to launch this feature, the balance of the difference will return in time.<br/>
It's the real benefits to you and cost no extra money.<br/>
What is the estimated weight? <br/>
The estimated weight is the total weight according to which we calculate the shipment fee when you submit your order.<br/>
When your product enters our warehouse, we will weigh it with its original packing.<br/>
The weight of the entry record together with the weight of the carton we are going to pack your product with add up to the estimated weight.<br/>
However, if you choose to remove the original packing when you submit your shipment order, the actual weight of your parcel will be different from the estimated one.<br/>
What is the actual weight?<br/>
We will weigh the parcel after you submit the delivery order and carry out second weighting on the encapsulation of your items weight and packaging weight, which is the actual weight.<br/>
You can click on the details of the package to check the actual weight after sending the parcel within 3 working days.<br/>
If the actual weight is lighter than estimated weight, the balance of the package will be returned to your personal cash account after sending the parcel within 3 working days.<br/>
An example for choosing EMS to the UnitedStates:<br/>
Estimated weight is 2573g,<br/>
the international delivery fee=139+48*5=379RMB; (1 first unit+5 continued units)<br/>
Actual weight of 2340g,<br/>
the international delivery fee=139+48*4=331RMB;(1 first unit +4 continued units)<br/>
Actual difference =379-331=48RMB (acontinued unit)<br/>
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